More space . Several delays , boarding process and security extremely disorganized and time consumingMinusy: "Cannot ask for more"Plusy: "fast and friendly checkin, fast boarding, easy transmit"Minusy: "food"Plusy: "They vere OK!"Minusy: "Food and drinks!"Plusy: "The crew. The punctuality."Minusy: "Made me go through security twice, 2nd time was right before boarding. Reason: randomly selected. And, they lost my luggage. No valid explanation given. Apparently, will get delivered on next day’s flight. A disappointing experience."Plusy: "Food was quite good, and they were great about continually offering beverages throughout the flight."Plusy: "One crew member in the OTP-VIE flight that was great in service ."Minusy: "The delaying of both flights . The crew service on the VIE-NICE flight was awful ."Plusy: "Amazing leg room, free snack and drink, free wi-fi."Plusy: "Entertainment players"Minusy: "Organization when boarding (a line vs. a mob of people from all different boarding groups) not organized at all. Ended up leaving about 45 minutes late."Minusy: "1:20 min delay for a 35 min flight (less then 200km on the road). It is even worse if it is during the night (aircraft landed at 0:40 instead of 23:20"Plusy: "Perfect timing between flights."Minusy: "A small sandwich would have been nice:)"Minusy: "The food was so cheap... pasta and a muffin. I’ll be looking around for another airline."Plusy: "Flight was relatively empty today, therefore boarding was smooth and easy. I had a row to myself.. Smoothest landing ever... just a lucky day"Plusy: "Lost my luggage"Minusy: "Not loosing my suitcase!"Plusy: "Fligth attemdance atention"Minusy: "Delay in the departure (40 min)"Minusy: "Austrian airlines did not even notified us about cancellation."Plusy: "On time take off"Plusy: "Flight was in schedule, friendly staff"Plusy: "Special kosher meal was good!!!"Minusy: "Would like access to coffee more often. :) Internet/wireless did not work for entire flight. Aisles super small. Overall - great experience!"Minusy: "Seats are very small. Plane was cramped. Snack was not very good. Need healthy options."Plusy: "Very easy and smooth flight. We landed 25 min earlier. Austrian Airlines are my favorite."Plusy: "Crew were polite and accommodating."Minusy: "Plane temperature was too hot, despite my repeated requests to the crew to lower the temp. No one on this flight opened a single blanket - was that the goal? It was too hot to even sleep."Plusy: "Flight on time"Minusy: "nothing I can think of"Plusy: "Can you assist my wife and me in getting Star alliance frequent flyer miles for this trip? Thanks"Plusy: "Love the 767 seating layout with 2-3-2 seating. My hubby and I got 2 by the window/aisle. I like having 2 aisles for walking around. Pasta meal was much more tasty than the chicken meal."Minusy: "No free wi-fi. But, that wasn't a big deal. Just seemed unusual. If they did have it, they didn't let you know about it."Plusy: "Really impressed with the Austrian air staff representatives. Especially the folks at the ticket/checkin counter"Minusy: "That I did not fly this airlines before. They will be first on my list from now on."Minusy: "I sat in the last corner seat on the plane... very cramped as there’s no leg room, no window & was overbooked."Plusy: "We ended up being rebooked from Austria near to Egyptian air on route to Cairo. This was the best thing that could’ve happened as Austrian air was inferior. Egyptian error on the other hand had very gracious staff, very comfortable seating, and while the food was average it was better than Austrian air"Minusy: "We ended up being rebooked from Austria near to Egyptian air on route to Cairo. This was the best thing that could’ve happened as Austrian air was inferior. Egyptian error on the other hand had very gracious staff, very comfortable seating, and while the food was average it was better than Austrian air"Minusy: "CZas oczekiwania na bagaż po wyładowaniu na Okęciu około 25 min;("Plusy: "Not much"Minusy: "Lateness and virtually no food at lunchtime"Plusy: "The outbound flight from Vienna to IAD had much better service. The return flight from IAD to Vienna, the crew didn't come back to refill water or ask to top up drinks. The food choices were more limited. The entertainment system on the flight needs a larger selection."Plusy: "After flight to Vienna was cancelled, we were put on a flight to Frankfurt instead."Minusy: "Kayak sent me an email at 5:16am for an 8:15 am flight titled, "Austrian Airlines flight #704 from PRG on time". It was in fact cancelled. Unfortunately we missed the connection for the flight to Newark, which we were expressly told would be held for us... they shut the door 30 seconds before we arrived, with the plane still at the gate. Had to then go to the only counter in the terminal to see if we could get on standby. Finally got on a flight to JFK instead at 5:15pm."Plusy: "I loved the music while boarding the plane. All staff members were very nice."Plusy: "The plane was comfortable and clean. Internet was offered"Minusy: "The Internet didn't work. Although boarding was good the person making the announcements needs to know she should speak up."Plusy: "Plenty of food and drinks, pleasant crew"Plusy: "Would fly with them anytime."Plusy: "Fastboarding, left on time. Cleaner aircraft, too small for carry on. Carry on promised at staircase, delivered at luggage claim."Minusy: "No entertainment - probably due to short flight time. On my flight from la to vienna the entertainment was remarkable."Plusy: "I like the cotrious service. But I wish this international flight would take two suitcases instead of one"Minusy: "Not a lot of legroom and they should have provided an additional snack during the flight. Did not like that in order to select a seat prior to the check in period I had to pay for the selection."Minusy: "At 11h30 of 14/9 we (HOANG MINH CHAU and NGUYEN SI THANH) were standing at the ticket counter in Vienna and we could not check in due to no payment yet for the ticket and so the reservation has been cancelled. Due to this reason we had have to buy new tickets at the airport ticketing counter. So please sort out your problem with the airline and get back to me. From my bank the payment has been done yet to you. We had have double pay for one trip."Plusy: "We have children and the crew was very helpful in making it an easy boarding process for all of us."Minusy: "Initially we were jammed into a gate area with all guests and it was absolutely horrible and not safe, especially with our kids."Plusy: "Their first class looked very comfy"Plusy: "best blanket in any business class. should be sold on line."Plusy: "Flight was on time, stewardesses were kind and helpful, food was good, entertainment selections great, plenty of legroom for 6'1"/ 185cm."Minusy: "smallish baggage storage"Minusy: "Comfort/ food and service could have been better"Obsługa miła i pomocna, jedzenie bardzo miła i pomocna, jedzenie bardzo seats terrible food terrible everythingI have to we rerouted 3 times could not take the original planeMinusy: "Unable to travel due to Corona restrictions, company would not refund ticket."Plusy: "Crew was professional and helpful."Minusy: "The seat was narrow for business class."Plusy: "Good crew."Minusy: "More comfortable seating."Plusy: "Comfortable seating, good food served by this airline"Minusy: "The woman seated next to me had the worst body odor ever and this was a 10 hour flight-nearly brought me to hurl. She was the mother of s flight attendant as well, and was constantly brought amenities from the first class cabin. Really not appropriate for the rest of us in premium economy"Plusy: "Ogólnie ok"Minusy: "Boarding"Plusy: "Obsługa"Minusy: "Fatalnie na lotnisku we Frankfurcie. Korki, autobusy trąbiące na siebie, a w międzyczasie powiadomienia z aplikacji, że boarding się zaczął (i co mam uciec z autobusu i zdążyć?)"Minusy: "Lufthansa in Frankfurt is a nightmare. Gates are very far apart and Lufthansa scheduled layovers are very short. We were running close to 2 km from one end of the airport to other with little kids barely making our flights. Boarding was on tarmac even for 747, once in rain once in 40C degrees."Minusy: "Not much legroom and no tv’s on a 10-hour flight"Plusy: "The crew were nice and the service very good. The layover was short."Minusy: "Our luggage was lost so we had to go back to the airport the day after. In economy class the Last 3 central rows or even more, have no carryon storage. We were stuck with our carryons for over 7 hours during the flight Montreal Munich. This is the case if you fly their new A350-390."Plusy: "Great crew"Minusy: "Uncomfortable seating"Plusy: "Friendly crew, tried their best to accommodate"Minusy: "Boarding was delayed and once in the plane more delay followed. Food was pasta (again!) while entertainment was non-existent. Flight is long enough to show at least a route map."Plusy: "Załoga na poziomie"Minusy: "Wygodniejsze fotele"Plusy: "Dobre śniadanie i zaloga"Minusy: "wygodniejsze fotele"Plusy: "Miła załoga, niezłe jedzenie, różnorodność napojów"Minusy: "Wygodniejsze fotele"Plusy: "Dobra i miła obsługa; niezłe jedzenie."Minusy: "Wygodniejsze fotele"Plusy: "Crew was good overall"Minusy: "Food was overheated and bland in taste. No on board entertainement"Plusy: "Food was good & they served a full meal!"Minusy: "Crew appeared annoyed with everyone. No entertainment provided."Minusy: "Komfort siedzeń w klasie Premium Economy"Plusy: "Wyjątkowo sprawny pilot - doleciał dużo przed czasem w naprawdę fajnym stylu"Minusy: "Kontrola bagażowa w Poznaniu, komfort w samolocie"Minusy: "Paid for and reserved bassinet seat but didn't receive bassinet seat. No one wanted to help. Very disappointed."Minusy: "Najpierw odwołano połączenie do Monachium, re-book na późniejszy lot, który był opóźniony. Spóźniłam się na samolot docelowy, zostałam przewieziona do hotelu, w którym na voucher miałam jedno danie obiadowe do wyboru i jeden napój. Hasło: LUFTHANSA."Minusy: "My luggage did not arrive on the flight from Frankfort to Athens. The Lost Luggage staff was very helpful, but the process took a long, long time. Then when my luggage arrived the next morning, no one was staffing the Gold kiosk, so it took another hour and a half to get my luggage. (We had received an email saying that the luggage would be available at 7:30; no one was there to provide it to us)"Minusy: "Too small plane for business travelers - no carry allowed inside, yet all electronics have to be taken out. Lufthansa does not care about Senator status at all."Minusy: "Flight was late due to inadequate staffing - one pilot was missing."Plusy: "Nothing"Minusy: "Nothing"Plusy: "The engagement of the crew. The coffee and cake. The attendant offered to help me with my bag to the door of the aircraft. The same attendant remembered to give me coffee later and provided the stir stick just as I was able ask for one. I felt cared for."Minusy: "They ran out of the protein meal Chicken I think. Pasta with sauce and one small cube of cheese with a little salad does not qualify as a balanced mealThe attendant tried to make up for it by giving me more cheese blocks."Plusy: "The crew was really good. The food was much better than my cross the Atlantic flight. There wasn’t any entertainment so I am not sure how to rate it."Minusy: "Frankfurt airport is not very good. Why does a passenger who has cleared security in the US have to do it again in Frankfurt? It is an unnecessary requirement that causes some passengers to miss their connecting flight. I will give them a pass on clearing immigration But going thru security....no."Plusy: "Polite crew"Minusy: "1 hour delay again"Minusy: "Opóźnienie lotu"Minusy: "Had to run thru airport to catch plane, thn long wait to board."Minusy: "Air was stuffy."Minusy: "Still in Munich."Plusy: "They even filled my water bottle a couple of times in addition to numerous glasses at my seat."Plusy: "Equipment, crew"Minusy: "The boarding of the plane was disorganized."Plusy: "Obsługa i jedzenie"Minusy: "Nic"Plusy: "Crew was good"Minusy: "Flight was over booked and they changed us the seats"Plusy: "A male flight attendance made me feel uncomfortable. I sat in empty sit with number 3 instead of 4 and he asked me to check my number on my boarding pass. WIth an extremely directive and dictating tone in his voice he told me YOU SHOULD GO AND SIT to what your ticket says. It is VERY important to be sited, although the seats are available you should be sited where your boarding pass directs you to be."Minusy: "I realized that some people of their crew are extremely insane! I have never had an issue like this, with DELTA or AIR FRANCE, or KLM, or NORWEGIAN, or SAS If it was only one persona that I had to deal with, which it was on my flight from NY to Munich I would say , it was coincidence . One person is not a statistical point and accuse the whole Company. But this was repeated on my second flight from Munich to Athens. Then I said, this is not coincidence, it is a pattern that is repeated and not professional . NEVER AGAIN WITH LUFTHANSA is my decision and my recommendation."Plusy: "Everything is on tine"Minusy: "Food is very disappointing"Minusy: "Wheelchair assistance did not arrive at gate."Plusy: "Punktualność i obsługa stewardess"Plusy: "Punktualność punktualność obsługa stewardes"Minusy: "Źle działające monitory"Minusy: "They don’t have order while boarding No space for the carry on- they didn’t ask to check them for free."Plusy: "Komfort lotu i bezpieczenstwo"Nic szczególnego do podobania nie and easyAn hour late departing...Miła, pomocna załoga, płynne wejście i wyjście z pokładu samolotuPerfekcyjna jakość, and special attendance not managed well by ground crew. Also to late in general. After 90 Min. delayed boarding, it was found that technical repairs of the plain were needed before taxying. Immense waste of time for everybody, Ryan / Malta Air seemed to be doing it all for the first time. Not lotnisku w Treviso brak iformacji o odprawie oraz nadaniu bagażu. W ostatniej chwili zorientowałem się, że w miejscu innej odprawy można odprawić lot do Warszawy. TRAGEDIA nie polecamPlusy: "I wasn’t even allowed to board because of their huge lack of knowledge And misscommunication"Minusy: "I wasn’t even allowed to board because of their huge lack of knowledge And misscommunication"Plusy: "Priority boarding was a plus for it allowed for me to travel with carry on only"Minusy: "Nothing. It was perfect for the service provided"Plusy: "Cena najbardziej mi odpowiadała oraz szybki przelot."Minusy: "Stewardzi, którzy co chwilę przeszkadzają i namawiają do kupna nikomu niepotrzebnych rzeczy."Minusy: "Obsługa dramat.. Cztery osoby stały cały czas rozmawiając ze sobą z tyłu lub przodu samolotu. Po turbulencjach zapomniały odblokować toaletę ludzie stali dobre 15 minut. Nie reagowały na dzwonek. Obsługa wdawała się w rozmowę z pijanym pasażerem. Dramat!!!"Minusy: "Mógłby się nie opóźniać"Minusy: "Too many school groups and screaming children"Minusy: "Opóźnienie ponad 40 min."Plusy: "Fast process when we landed and staff were really good - patient and friendly (on the flight)"Minusy: "Priority queue was the longest! Had to help mother with baby and pram down stairs to bus for flight. Feel they should have been given help and real priority"Minusy: "I was there 10 minutes from my flight because of a lot problems from airline doesnt matter and they supposed to take a flight at 15:30 my flight was delay but we arrived at 15:40 and i was thinking i lost but suddenly i saw that it was missing 10 people more and i was running like hell on it and at the gate they didnt let us to take a bus ... The funny was that the plane departure at 16:20 that was freaking out and Im never gona take that airline ! I always chose Norwegian but i was thinkkng that they have change little bit ° , in Norwegian one time they wait for me 20 minutes 20 minutes ! Ryanair is the most Bad and i feel sad if i m writing for them as well !"Minusy: "Brak opóźnień w lotach"Minusy: "Bagaż podręczny, chociaż żeby mały plecak był. Rozmieszczenie pasażerów jest co najmniej złośliwe."Minusy: "We were cooped in a very small area before boarding and it was too hot and not enough seats."Plusy: "Punktualność, skuteczność."Minusy: "Długie kolejki do odprawy bezpieczeństwa i na pokład."Minusy: "W samolocie było zdecydowanie za ciepło"Plusy: "Załoga super"Minusy: "Siedzenia, sa strasznie niewygodne"Plusy: "not a lot"Minusy: "I paid for extra legroom in row 2?There isn't any and to radd insult to injury the person next to me had been allocated his seat without paying any more than the basic spent most of the flight in a vacant standard seat which gave me more leg room than than that which I had paid was a total ripoff."Plusy: "Pomocna i zaangażowana załoga"Minusy: "Wybór zdrowych i świeżych przekąsek. Wsparcie w poskramianiu bez przerwy płaczących dzieci innych pasażerów."Minusy: "Zdecydowanie regulamin Ryanair w przypadku kiedy chce się zmienić kierunek lotu, datę bądź pasażerów. Ceny z kosmosu, zdecydowanie ostatni raz kupiłam u Was bilety"Plusy: "Załoga super, bardzo miła obsługa klienta"Minusy: "Spóźnione loty, zawsze zostaje lęki nie smak niestety"Plusy: "Całość podróży przebiegła bardzo sprawnie."Minusy: "Ciagle zawracanie głowy proponowanymi przez obsługę usługami, ale wiem ze dzięki takim zabiegom linie mogą sobie pozwolić na oferowanie tak atrakcyjnych cen za loty :)"Plusy: "Very nice new aircraft!"Minusy: "Terrible food - do not order anything from ryanair!!!!"Plusy: "It’s a budget airline, so I liked the price. Also the ease."Minusy: "A little late to take off, the interior of Ryanair planes is perhaps the most visually offensive environment that I experience in my life. Flew BA not long ago and remembered how nice a flight can actually be. Oh, also Ryanair staff seem like they’re recruited on their ability to be uncommunicative and not to care about it. Amazingly consistent in this respect, but to their credit, you know what to expect."Plusy: "Thete is nothing really good in low cost flight, so if you are not expecting you will not be disappointed. Recommend purchase the priority package in advance and allowed to bring two items on board."Plusy: "Flight on time"Minusy: "My small backpack was taken in as checked luggage although it would fit under the seat. Plus, lots of customers (50%) booked priority boarding just to have a luggage piece onboard. The crew overdid it and there was plenty of space left for cabin luggage on board."Plusy: "Odprawa przebiegła bardzo sprawnie, żadnych większych opóźnień"Minusy: "Strach ze ten lot mogl zostać odwolany"Plusy: "Speedy check in at chaotic Crete airport Paying extra for priority boarding and taking carry on bags inside the cabin was worth it"Minusy: "Pay 68 euros for 5 kg excess luggage"Minusy: "I had to pay €55 extra to check in which I have never heard. It was not stressed enough that that had to be done. Boarding was delayed. The flight was supposed to arrive at 12:30 am and arrived over an hour later. I arrived at my destination 3am and kept people up waiting for me. My large suitcase was covered in beer."Plusy: "Ogólnie to tylko miła obsługa jest na plus, reszta to porażka."Minusy: "Nie dość, że lot był opóźniony, to zmieniono bramkę na oddaloną od pierwotnej o kilometry, trzeba było się cofnąć do sali odlotów, później dwa przystanki kolejką i jeszcze maszerować dobre 400m. Jak już wsiedliśmy, to pilot zakomunikował, że postoimy przy terminalu jakieś 40 minut, bo korytarze powietrzne zwężone, czy coś w tym rodzaju. Na ciepło posiłki tylko po starcie. Masakra jakaś."Minusy: "Opóźnienie lotu częste w przypadku Ryanair"Minusy: "I don't think it was very clear when I made the reservation that paying for a checked bag was only one way. I would like to have some reminder or notification that I had selected only one way. I was surprised to have to pay for the bag on the way back. And it was significantly more than on the website."Plusy: "Getting off the flight. At least they didn’t lose my luggage."Minusy: "Everything else"Minusy: "Sneaky pricing methods set up to catch you on return flight when you have no option but to pay to get back with dreadful unprofessional staff. I will never fly with them again if I can help will go out off my way to tell as many as possible to never use or trust them."Plusy: "Cheap"Minusy: "The flight was significantly delayed because of a woman having a panic attack. Other people should not have to wait because one person is afraid of flying."Plusy: "Samoloty to taki ładne maszyny :)"Minusy: "Lot był opóźniony o ponad dwie godziny i nawet jak już wszyscy byli w samolocie, czekaliśmy już z włączonymi silnikami pół godziny. Po wylądowaniu również czekaliśmy 20 min na autobus. Łącznie lot opóźniony o 3 godziny i żadnej rekompensaty ze strony linii lotniczych."Minusy: "I purchased Priority in order to have a carry-on, and even though the carry-on was fine for my first flight, they forced me to check it and pay 40 pounds for my second flight. Then the flight was delayed, causing me to miss my connection and completely ruining my entire travel day. DON'T BE FOOLED BY THE LOW RATES. YOU WILL END UP LOSING MONEY."Plusy: "Nothing"Minusy: "Everything"Plusy: "Spacious seats with leg room"Minusy: "Too much talking over intercom"Plusy: "Wszystko było ok"

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